Ledsys Ltd

http://www.ledsys.co.uk

Last updated: January 2026

1. Introduction

Ledsys Ltd (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Statement explains how we collect, use, disclose, and safeguard your personal information when you visit our website (www.ledsys.co.uk) or use our services.

This Privacy Statement applies to all personal data processing activities carried out by us across our platforms and services. Please read this Privacy Statement carefully to understand our practices regarding your personal data and how we will treat it.

2. Data Controller

Ledsys Ltd is the data controller responsible for your personal data. Our details are:

  • Company Name: Ledsys Ltd
  • Website: http://www.ledsys.co.uk
  • Email: info@ledsys.co.uk
  • Address: Mailbox 3, Solent Business Centre 343 Millbrook Road West Southampton, SO15 0HW

3. Personal Data We Collect

We may collect, use, store, and transfer different kinds of personal data about you, including:

3.1 Identity Data

First name, last name, username, title, date of birth, and gender.

3.2 Contact Data

Billing address, delivery address, email address, and telephone numbers.

3.3 Financial Data

Bank account and payment card details (note: payment processing is handled by secure third-party payment processors).

3.4 Transaction Data

Details about payments to and from you, and other details of products and services you have purchased from us.

3.5 Technical Data

Internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.

3.6 Usage Data

Information about how you use our website, products, and services.

3.7 Marketing and Communications Data

Your preferences in receiving marketing from us and our third parties, and your communication preferences.

4. How We Collect Your Personal Data

We use different methods to collect data from and about you, including:

4.1 Direct Interactions

You may give us your Identity, Contact, and Financial Data by filling in forms or by corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you:

  • Purchase our products or services
  • Create an account on our website
  • Subscribe to our service or publications
  • Request marketing to be sent to you
  • Enter a competition, promotion, or survey
  • Give us feedback or contact us

4.2 Automated Technologies or Interactions

As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.

4.3 Third Parties or Publicly Available Sources

We may receive personal data about you from various third parties and public sources, including analytics providers, advertising networks, and search information providers.

5. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • To provide and deliver products and services you have requested
  • To process and complete transactions, and send you related information
  • To manage our relationship with you, including notifying you about changes to our terms or privacy statement
  • To administer and protect our business and website (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data)
  • To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you
  • To use data analytics to improve our website, products/services, marketing, customer relationships, and experiences
  • To make suggestions and recommendations to you about goods or services that may be of interest to you

6. Legal Basis for Processing

Under UK GDPR, we will process your personal data under one or more of the following legal bases:

  • Consent: You have given clear consent for us to process your personal data for a specific purpose
  • Contract: The processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract
  • Legal obligation: The processing is necessary for us to comply with the law
  • Legitimate interests: The processing is necessary for our legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect your personal data which overrides those legitimate interests

7. Data Sharing and Disclosure

We may share your personal data with the following parties:

  • Service providers: Third-party vendors and service providers who perform services on our behalf
  • Professional advisers: Lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services
  • Regulatory authorities: HM Revenue & Customs, regulators, and other authorities who require reporting of processing activities in certain circumstances
  • Business transfers: Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

8. International Transfers

We may transfer your personal data outside the UK. Whenever we transfer your personal data out of the UK, we ensure a similar degree of protection is afforded to it by implementing appropriate safeguards, such as:

  • Standard contractual clauses approved by the UK authorities
  • Ensuring the country has been deemed to provide an adequate level of protection for personal data
  • Using specific contracts with service providers that give personal data the same protection it has in the UK

9. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

10. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting, or other requirements.

11. Your Legal Rights

Under data protection laws, you have rights including:

  • Right to access: Request access to your personal data (commonly known as a “data subject access request”)
  • Right to rectification: Request correction of the personal data that we hold about you
  • Right to erasure: Request erasure of your personal data
  • Right to object to processing: Object to processing of your personal data where we are relying on a legitimate interest
  • Right to restrict processing: Request restriction of processing of your personal data
  • Right to data portability: Request the transfer of your personal data to you or to a third party
  • Right to withdraw consent: Withdraw consent at any time where we are relying on consent to process your personal data

If you wish to exercise any of these rights, please contact us using the details in Section 2.

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. Alternatively, we could refuse to comply with your request in these circumstances.

12. Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

13. Third-Party Links

Our website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy statement of every website you visit.

14. Children’s Privacy

Our website and services are not intended for children under 16 years of age. We do not knowingly collect personal data from children under 16. If you are under 16, please do not use our website or provide any information to us. If we learn we have collected or received personal data from a child under 16 without verification of parental consent, we will delete that information.

15. Changes to This Privacy Statement

We may update this Privacy Statement from time to time. Any changes we make will be posted on this page, and where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our Privacy Statement. The date at the top of this Privacy Statement indicates when it was last updated.

16. Contact Us and Complaints

If you have any questions about this Privacy Statement or our privacy practices, please contact us:

  • Email: info@ledsys.co.uk
  • Address: Mailbox 3, Solent Business Centre 343 Millbrook Road West Southampton, SO15 0HW

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK regulator for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.

This Privacy Statement is compliant with UK GDPR and Data Protection Act 2018 requirements.